We wouldn’t be where we are without our technicians. It’s one thing to be great a repairing cars, but it’s another to make the process smooth and even enjoyable for car owners. Lucky for us, our technicians do it all with ease. With Valentine’s Day around the corner, it’s the perfect opportunity to show our talented, hard-working technicians some love. Here are 5 reasons (of countless others) why we love our technicians:
1. They Are Passionate About Repairing Cars
It shouldn’t come as a surprise when we say our technicians love cars. Most of them have grown up around cars, understand the language they speak, and have an overall passion for auto repair. They spend their free time improving their technical mastery of the latest automotive technology and working on their own cars, too! With this level of dedication, it’s no wonder they pour their hearts into every repair job.
“Berny is excellent. Not only was Berny prompt he called to see if he could be early. I was thankful he was early the winds were horrible, and he got the job done. He tripled check his work and went above and beyond. You can tell when someone puts their heart into their job like he does.”Carrie F., San Diego
2. They Love Answering Questions About Cars
You don’t need to understand every nut and bolt to talk with our technicians. They love answering any and all questions about cars and will break down technical information into a language you can understand, explaining exactly what needs fixing and why. RepairSmith technicians are always happy to help you make an informed decision about any additional maintenance or repairs to prevent you from running into further problems down the road.
“My mechanic Kevin arrived on time, explained the issue very clearly to me, and completed the job quickly. Once he was finished, he made sure I had no other questions or concerns before he left. Just a really good dude and I would recommend him to anybody. I’d be very surprised if I ever choose the standard mechanic experience again over RepairSmith. If you’re on the fence, I would strongly encourage you to give them a shot.”Adam W., Los Angeles
3. They Are Friendly, Honest, And Reassuring
Being a great technician involves more than just fixing cars, it also requires dedication to providing exceptional customer service. We appreciate that car owners trust us with one of their most valuable assets — their cars. We repay that trust with transparency about any repair or maintenance work that is done. This also goes for future work that will be needed down the road. We not only love cars, but we also enjoy interacting with their owners as well, no matter how much or how little they know about their vehicles.
“I was assisted by Andrew. He was very knowledgeable, didn’t mind speaking in plain, understandable language while showing me pics of what was wrong. He completed my repair, and I felt like the issue was fixed, without wondering if I was ripped off. He’s a GEM for this company, for sure! I’m definitely recommending this company to family and friends. From now on, I’ll be using them for my repairs. Keep up the great work you do, Andrew!”Meshan H., Las Vegas, NV
4. They Don’t Waste Any Time
We know that time is valuable and having a car that requires repair or maintenance can be a major annoyance. So, we always aim to get you back on the road as quickly as possible. With effective time management, accurate diagnostics, and arriving with all the necessary tools and parts, we are able to carry out repair jobs efficiently to minimize any inconvenience.
“Abraham came earlier than planned because they had a cancellation and were proactive in prioritizing my repair. Abraham arrived and replaced the part (crankshaft position sensor) in less than 45 minutes, and now my car starts up every time. I might not never go back to a regular mechanic. Love this service!”Justin F., San Diego
5. They’ve Always Got Your Back
At every appointment, we always carry out a thorough multi-point inspection to provide a snapshot of your car’s health. We understand that nobody likes feeling pressured, so our technicians will never try to upsell any work that isn’t immediately needed. In the event that the car does require additional repair work, they will make sure to explain the issue and provide all the information needed for you to make a sound decision.
“Rene did an awesome job his friendly and was very knowledgeable about his work. He even recommend for some maintenance needed on my car. I would highly recommend Rene here in West Valley, Arizona. Thanks again Rene really appreciate your help.”Paul B., Phoenix, AZ
While there are many more reasons to celebrate our technicians, these are easily some of our favorites, and it seems many car owners share the same sentiments. If your car is in need of some love this Valentine’s Day, we’ve made it easy to share the love…and get some back in return!