Due to the spread of the Coronavirus (COVID-19), experts are recommending everyone avoid going out as much as possible. Thankfully, mobile technicians, such as those from RepairSmith, come to either your home or office. You can also get a quote and schedule an appointment online or over the phone.
In addition to making things easy, our mobile technicians are doing everything possible to help ensure a safe car repair experience. That’s why we’ve implemented RepairSmith’s ‘No-Contact Car Repair’ policy. We’re also taking the following steps to keeping car owners, our technicians, and the community safe.
How Mobile Mechanics are Promoting Safety and Cleanliness
1. Avoiding direct contact
Don’t take it personally, but right now, our technicians aren’t shaking hands or engaging in any type of direct contact. The practice is designed to help keep everyone safe. To expand on this concept, we’re giving car owners the ability to leave their keys in a convenient area and make payments over the phone without directly interacting with the technician.
2. Washing hands and practicing good hygiene
These days, more than ever, everyone needs to wash their hands regularly and practice good hygiene. Our technicians are doing their part by washing their hands thoroughly and often, while also taking additional measures to ensure cleanliness such as the frequent disinfection of high-touch items.
3. Disinfecting point of sale equipment
Point of sale items, such as credit card readers, must be kept clean at all times to prevent the spread of disease. To make that happen, our team is thoroughly disinfecting customer-interfacing equipment throughout the day.
4. Disinfecting automotive tools and equipment
Our technicians are also making sure the equipment they use is clean. On a regular basis, they disinfect whatever tools they use to work on your car, as well as high-touch areas in the company van.
5. Wearing gloves
Wearing gloves is a great way for technicians to keep their hands clean during auto repair. The gloves also help prevent the spread of disease, so it’s a win-win situation. In light of the current situation, our technicians are making sure to wear fresh pairs of gloves for each and every repair job.
6. Disinfecting select parts of your car
There are various parts of your car, such as the steering wheel and door handles, that you touch all of the time. Our technicians also have to touch many of those parts during a repair. To keep everything sanitized, they use disinfectant wipes on high-touch areas.
7. Requiring technicians who exhibit cold, flu, or flu-like symptoms to stay at home
It’s always a good idea to stay home when you’re sick. And these days, doing so is mandatory. To prevent the spread of COVID-19 – or any other illness – our technicians are required to stay home if they exhibit cold, flu, or flu-like symptoms.
We’re All in This Together
During these difficult times, it’s important to remember that we’re all in this together. That’s why mobile mechanics everywhere are working hard to ensure you have a safe repair experience.